Shipping Policy
Processing Time
Each Indigo Handz piece is hand-dyed and crafted with care. Please allow 5–10 business days for preparation before shipping.
Carriers & Regions
- Domestic (Japan): Yamato Transport / Japan Post (tracked)
- International: Japan Post EMS or partner courier (tracked)
Shipping Fees
Shipping costs are automatically calculated at checkout. For international shipments, customs duties and taxes are not included and must be paid by the recipient.
Address Accuracy
Please ensure that your shipping address is entered correctly. We are not responsible for delays or loss due to incorrect address information.
Each parcel is wrapped with the same care given to our indigo vats.
Thank you for waiting as your piece journeys from our studio to your hands.